Business & Professional Services

Read more

Lorem ipsum dolor sit amet,consectetur adipiscing elit, sed doeiusmod tempor incididunt ut laboreet dolore magna aliqua. Utenimadminim veniam, quis nostrudexercitation ullamco laboris nisi utaliquip ex ea commodo consequat. Lorem ipsum dolor sit amet.

Business and professional services firms are often ‘people businesses’ for whom effective mobile working and collaboration systems are critical. For these companies, internal and external communications and management of their corporate knowledge are at the heart of their services.

Line of business systems often centre on CRM which must be appropriate for the users, fully embedded in the processes and available on laptops, phones and tablets. Compliance and confidentiality often require specific technical and process solutions. Many services businesses rely on a mix of employed, freelance and subcontract staff and secure collaboration across these groups needs slick technology.

Accurate time recording and simple billing, expenses management and clear reporting on client, project, staff or divisional utilisation and profitability may sound easy but all require well-structured systems that are properly used by well-trained staff.

Modern clients expect online portals and digital services. For many services businesses, custom software (when used for the right purpose) can give you a competitive edge, can create recurring revenue and can lift your valuation to a new level.

Successful service businesses have great talent and great clients. Both need to be impressed by your tech and how you use it.


For Hydrock, Freeman Clarke made IT a strategic enabler, aligned with its business strategy. Hydrock's systems now provide much greater support for staff, reducing wasted time, costs, and problems. Read more

Client story

PPS Equipment

Created a project to design and develop PPS’s own system used daily by hundreds of companies and users across the sector and there is a strong vision for further development Read more

Client story


Freeman Clarke brings deep international experience, software development, IT operations, digital strategy, real-world business and proven people leadership skills Read more

Client story

Traffic Group Signals

Implemented a group wide ERP solution, created a new IT infrastructure and found a trusted IT partner in minimal time Read more

Client story

L W Cole

Moved multiple services to cloud and established the requirements for a new ERP system, supported the transition to a more efficient and functional system including the migration of current data Read more

Client story

At Your Service (AYS)

Led the business through implementation including process and change management, data cleansing, migration from old platform, configuration and extension of functionality, training, testing and go-live planning Read more

Client story

Career Connections

Supported helping source local IT vendors, established project scope and supported during the implementation stage, moved process from Google Mail to Office 365 Read more

Client story


Building a system that completely meets the current and future needs of Swiftclean. Increase efficiency and save money in other IT related areas Read more

Client story


Established and delivered a market-leading IT strategy to maintaining the highest levels of security and confidentiality Read more

Client story

Bonhill Group plc

Integrated the existing systems and processes between the US and the UK, developed and implemented an entirely new technology infrastructure Read more

Client story


Complete digital transformation, new websites, new office fit-out and mergers & acquisitions. Read more

Client story

The FD Centre

‘The FD Centre has expanded rapidly in recent years and plans to continue this growth in the future. A scalable CRM system and sales and marketing platform is at the heart of this vision, but we had struggled to get this project underway for many months. Freeman Clarke helped us understand our objectives, clarify options, and turn this into a plan of action. Their Principal directed the project and led us through a potentially difficult product and supplier selection negotiation. As well as the technical aspects, he also deals with the vital tasks of keeping the business objectives in view and everyone on-board. He has the confidence, experience and authority to make this happen and is only interested in helping our business.’

Colin Mills, Chairman, The FD Centre.



‘On3 is a successful professional services business but we wanted to differentiate ourselves and increase our value by creating a new technology product for our customers. I needed someone to help me develop this vision, the commercial model, and then to turn this into reality. Freeman Clarke provided detailed technical knowledge and the business focus to make all this possible. From the outset, they felt like part of the team and have helped drive and contribute to all aspects of our success. We now have a thriving new business which would simply not otherwise have been possible.’

Jill Foley, Managing Partner, On3



‘As a niche consultancy we’re very dependent on IT – but we simply don’t need and don’t want a full-time IT Director. Freeman Clarke solve this problem. They manage our cost and service issues with our suppliers, and have given us a simple IT strategy that connects our IT investment to our business aims. We have an enduring relationship that’s delivered significant value to us whilst keeping our costs under control. They take our business as seriously as we do.’

John Nevens, Owner/Founder, Bridgethorne.


FCC Paragon

‘FCC Paragon is an established Tenant referencing company based in Portsmouth.  Last year we decided to take steps to ensure the foundations of our IT platform were robust and future proofed before we embarked on the upcoming projects lined up for 2019.  We very quickly engaged the services of a part time IT Director from Freeman Clarke to move the department on, and ensure we were utilising our inhouse Developers skills in the right area with better support and mentoring. The part time model has worked exceptionally well for our company and the IT director is involved with the Board on a regular basis to discuss ongoing programmes and future plans.’

Bryn Cole, Managing Director


Assura plc

‘Assura is a leading UK healthcare Real Estate Investment Trust (REIT) listed on the London Stock Exchange.  Assura’s vision is to be the UK’s best developer and owner-manager of primary care property, partnering with GPs to deliver high quality patient care in the community.

Consistently high quality and secure technology services are absolutely critical to the efficient running of our centralised operation and the property management service we provide to our client GPs.  To this end we appointed David as our part-time Freeman Clarke IT Director. David has helped us identify and deliver a series of tactical and strategic initiatives to position us for ongoing service quality and business growth.  The two main areas addressed to-date include a review and improvement of IT security and transition to a totally new IT infrastructure and Managed Service Provider.  Having a part-time, experienced IT Director has enabled us to get traction on some important improvements and deliver with pace and confidence.’

Jonathan Murphy – Finance Director


Dovetail Services

‘Dovetail provides a complete subscription fulfilment management service to many of the UK’s magazine publishers. Information Technology is a critical element of what we do and our bespoke IT systems are central to our business strategy. We needed a leader to take charge of these systems – someone with the expertise, confidence and authority to deliver on our plans and to own and run our IT. Freeman Clarke provided us with options for people which allowed us to choose the right individual who would build the kind of positive and committed culture in the IT team that we need. Freeman Clarke’s IT director got stuck in, addressed a range of short-term issues as well as providing a long-term roadmap. He brings deep experience of software development, data migration and real-world business and people management. He has become a valued and committed member of our senior team.’

Rupert Miles, Managing Director, Dovetail Services.

IFF Research

‘IFF Research is a full-service research agency that helps organisations from the public and private sector make better informed decisions. Established in 1965, we’ve proud to have become one of the largest independent research agencies in the UK.

As part of our growth strategy we needed to develop our IT infrastructure to support our people and ensure seamless service delivery to clients. We contacted Freeman Clarke for strategic IT support and appointed Paul Larner as interim CTO. Paul hit the ground running, helping us develop our plan to scale successfully. Working with Freeman Clarke’s extensive network of providers, Paul offered multiple options to expand our platform without huge capital investment.  We decided upon a cloud-hosted platform with virtually unlimited scalability.  After a proof of concept, the full project was successfully delivered, enabling us to scale our operations to 5x our previous capacity.  Paul also lead us through a tendering exercise to identify and then onboard a Managed Services Provider for support and maintenance.  With Paul’s IT leadership, we are on target to increase our revenue by 30%, helping us achieve substantial improvements in our margins.’

Jan Shury, Managing Director


‘ComXo is a fast growing business providing global switchboard support services to professional service firms across the City of London and beyond. I needed the experience of a full time IT Director, but didn’t want the cost and Freeman Clarke’s model provided exactly what was required. I now have someone on the board that is used to working at that level and who brings a positive and progressive attitude to my technology function. Our switchboard is wholly reliant on our unique technology and over the last couple of years, since we’ve been working with Freeman Clarke, we have taken major strides forward rolling out our Switchboard Anywhere system, removing single points of failure, improving security and delivering projects on time and within budget.’

Andrew Try, CEO, ComXO.


Pitmans LLP

‘Pitmans is a successful, expanding legal firm who need to use IT to improve our internal activities as well as our services to clients. We don’t need a full-time IT director, but Freeman Clarke give us access to a first-class individual for trusted advice, assistance and leadership. They have helped us to reduce our IT costs and improve our efficiency by removing day to day IT issues, and helping us to raise our sights to new ideas and opportunities that IT can offer us.’

Christopher Avery, Managing Partner, Pitmans LLP.

Subscribe to our Business Insights

Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.

* Please enter an email address

You can unsubscribe at any time.

Thank you.

You’ll now receive regular expert business insights.

Call us on 0203 020 1864 with any questions.

Graeme Freeman
Co-Founder and Director

Subscribe to our Business Insights

Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.

* Please enter an email address

You can unsubscribe at any time.

Thank you.

You’ll now receive regular expert business insights.

Call us on 0203 020 1864 with any questions.