top score for customer satisfaction & “World Class” NPS. What’s NPS?
top score for customer satisfaction & “World Class” NPS. What’s NPS?
"World class" client relationships
Net Promoter Score (NPS) is a widely used measure of a firm’s customer relationships. NPS scores vary across different industries, but a positive NPS is generally deemed good, an NPS of +50 is generally deemed excellent, and anything over +70 is exceptional.
For more information see wikipedia.
Connecting your systems and digital strategy to your business objectives.
Online and digital are at the heart of most new opportunities, and custom software is often key.
Enable your IT team and suppliers to help drive efficiency, service, and innovation.
PE houses are driven by valuations, and IT and tech are now at the heart of business value.
Get on top of cyberthreats, security risks, regulatory issues, and compliance problems.
Efficient and scalable systems and processes allow business to grow and flourish.
Cyber Security and Compliance, ERP and Integration Issues, Technology Roadmap for Growth, Chief Technology Officers CTOs, Robotic Process Automation RPA, Digital Transformation
Here’s a selection of our most popular content including plain-English Board-level briefings, videos and testimonials from key clients that focus on the issues and challenges facing mid-market businesses.
Agile Principles present an approach to software development that emphasise collaboration, flexibility, and customer satisfaction. Some managers say ‘Agile’ to...
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Digital Transformation may just mean simple IT done well. Or it may mean genuine technology innovation, something that is breaking...
Read more'CTO as a service' means getting valuable advice from a Chief Technology Officer (CTO) as you need it without having...
Read moreIt is quite easy to assume that a Chief Information Officer (CIO) is the same thing as a Chief Technology...
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When do I need a Chief Technology Officer (CTO) and how do I find one?
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Implemented IT strategies that will bring new levels of capability and automation for the next generation of complex electronic assembly manufacturing. Read more
Supported IT upgrades and integration of acquisitions, carried out reviews of the legal processes. Helped to increase the IT risk management and cyber security capability Read more
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.
Graeme Freeman
Co-Founder and Director
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.
