top score for customer satisfaction & “World Class” NPS. What’s NPS?
top score for customer satisfaction & “World Class” NPS. What’s NPS?
"World class" client relationships
Net Promoter Score (NPS) is a widely used measure of a firm’s customer relationships. NPS scores vary across different industries, but a positive NPS is generally deemed good, an NPS of +50 is generally deemed excellent, and anything over +70 is exceptional.
For more information see wikipedia.
Connecting your systems and digital strategy to your business objectives.
Online and digital are at the heart of most new opportunities, and custom software is often key.
Enable your IT team and suppliers to help drive efficiency, service, and innovation.
PE houses are driven by valuations, and IT and tech are now at the heart of business value.
Get on top of cyberthreats, security risks, regulatory issues, and compliance problems.
Efficient and scalable systems and processes allow business to grow and flourish.
Cyber Security and Compliance, ERP and Integration Issues, Technology Roadmap for Growth, Chief Technology Officers CTOs, Robotic Process Automation RPA, Digital Transformation
Here’s a selection of our most popular content including plain-English Board-level briefings, videos and testimonials from key clients that focus on the issues and challenges facing mid-market businesses.
How AEC can succeed with digital: Introduction The COVID-19 pandemic has brought global business to a halt, and the architecture,...
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The lockdown created an urgent need for many businesses to switch to home offices. It wasn’t easy, but it was...
Read moreThese days nearly half of all firms face some kind of Cyber Security attack. The usual response is to insist that...
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Moved the core business applications into cloud-hosted services, delivering better value, performance, and stability Read more
Defined an IT Strategy and ensured that our investments in IT were focussed and coordinated within an overall roadmap. Targeted investments have been made and the business now benefits from state-of-the-art infrastructure and modern, scalable commercial systems Read more
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.
Graeme Freeman
Co-Founder and Director
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.
