top score for customer satisfaction & “World Class” NPS. What’s NPS?
top score for customer satisfaction & “World Class” NPS. What’s NPS?
"World class" client relationships
Net Promoter Score (NPS) is a widely used measure of a firm’s customer relationships. NPS scores vary across different industries, but a positive NPS is generally deemed good, an NPS of +50 is generally deemed excellent, and anything over +70 is exceptional.
For more information see wikipedia.
Connecting your systems and digital strategy to your business objectives.
Online and digital are at the heart of most new opportunities, and custom software is often key.
Enable your IT team and suppliers to help drive efficiency, service, and innovation.
PE houses are driven by valuations, and IT and tech are now at the heart of business value.
Get on top of cyberthreats, security risks, regulatory issues, and compliance problems.
Efficient and scalable systems and processes allow business to grow and flourish.
Cyber Security and Compliance, ERP and Integration Issues, Technology Roadmap for Growth, Chief Technology Officers CTOs, Robotic Process Automation RPA, Digital Transformation
Here’s a selection of our most popular content including plain-English Board-level briefings, videos and testimonials from key clients that focus on the issues and challenges facing mid-market businesses.
It’s no secret that COVID and Brexit brought huge disruptions to the wholesale and distribution sectors. But they only complicated...
Read more
Businesses will be facing some tough challenges over the coming weeks and months and it is vital that we in...
Read moreFirst, there is a simpler question: What does the abbreviation ‘CIO’ stand for? The answer: ‘Chief Information Officer.’ But what...
Read more‘CTO’ stands for ‘Chief Technology Officer.’ But what exactly does that role entail? And why are they so important to...
Read more
Cyber and compliance are huge threats, but more often than not it’s about getting the basics right to mitigate these...
Read more
Created a project to design and develop PPS’s own system used daily by hundreds of companies and users across the sector and there is a strong vision for further development Read more
Companies planning growth need to have a plan for how their Tech can support and drive this growth.
Read more
Enabled strong relationships between Gateley’s senior management and the IT team through describing IT strategy, projects and challenges in a clear and straightforward way. Read more
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.
Graeme Freeman
Co-Founder and Director
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.
